Frequently Asked Questions
Frequently Asked Questions
Yes, we provide free, no-obligation moving estimates. You can request an estimate by filling out the form on our website or calling us directly.
We recommend scheduling your move as soon as you have a moving date, ideally at least a month in advance. This helps ensure we can accommodate your preferred date and time.
Our moving service includes loading, transportation, and unloading of your items. Additional services such as packing, unpacking, and storage can be added to your moving package.
Yes, we offer professional packing and unpacking services for an additional fee. Our team can pack your entire home or just a few items, depending on your needs.
Yes, basic moving insurance is included in our services. We also offer additional insurance options for greater coverage.
Yes, we have trained specialists who can safely move your special items. Please let us know in advance if you have items that require special care.
We offer local moving services in Philadelphia, New Jersey and DC and long-distance moving services across the country.
We understand that plans can change. If you need to reschedule, please contact us as soon as possible, and we will do our best to accommodate your new moving date.
While we always handle your belongings with the utmost care, accidents can happen. If any item is damaged, we will repair, replace, or compensate you for the item according to the terms of your chosen insurance coverage.
Yes, we offer secure, climate-controlled storage options for both short-term and long-term needs.
Yes, you can choose to pack your items yourself. However, please note that we cannot be held responsible for any damage to items packed by customers.
Yes, we encourage customers to be present during the move to guide our team and answer any questions that may arise.
The length of a move depends on several factors, including the size of your home, the amount of belongings, the distance of the move, and the services you've chosen. Once we know more about your move, we can give you a better estimate of the time required.
Yes, for safety reasons, we cannot move certain items, such as hazardous materials, perishable foods, plants, pets, and certain high-value items. We will provide a full list of non-allowable items upon request.
Yes, for long-distance moves, we provide tracking services so you can monitor the progress of your relocation.
Our team will use blankets, padding, and other protective materials to cover your furniture. We also use floor runners and door jamb protectors to safeguard your home during the move.
The cost of a long-distance move is primarily based on the weight of your shipment and the distance of the move. After an inventory check, we provide a binding estimate of the moving cost.
It depends on the weight and stability of the item. Lightweight clothes and linens can typically stay, but heavy or breakable items should be packed separately.
We accept various payment methods, including cash, credit/debit cards, and certified check from the bank.
Yes, we understand that many of our customers need flexibility, so we operate on weekends and most holidays.
Take the first step towards a hassle-free move and get free, no-obligation quote