Submit a Damage or Loss Claim
Please provide as much detail as possible. Clear photos are the most important part of your claim and help us resolve your case faster.
Claims Form
Our team will contact you shortly after review.
Photos Are Most Important
Please include clear photos of each affected item, the damage area, and the surrounding context. Photos taken as soon as possible after delivery help us verify and process your claim quickly.
What to Include
Share your move date, pickup/drop-off addresses, and a short description for each item. If available, include receipts or estimated values.
Licensed and Insured
WellKnown Moving is a licensed and insured company. Your claim will be reviewed by our support team with care, and we will guide you through each step until resolution.
Claim Process
Before You Submit
- Take clear photos in good lighting: full item + close-up of damage.
- Keep damaged items and packing materials until claim review is complete.
- Include move date, pickup/drop-off addresses, and item descriptions.
- Add receipts or approximate values to speed up verification.
Review Timeline
- 1Step 1: We receive and register your claim details.
- 2Step 2: Our team reviews photos and move records.
- 3Step 3: We contact you with follow-up questions if needed.
- 4Step 4: You receive resolution options and next actions.
Our support team handles each case carefully. As a licensed and insured mover, we work to resolve claims fairly and transparently.